Service

img

VIP Service

Since Travel and Transport grasps the high level of care and attention required to properly service executive and VIP travellers, we provide a wide range of executive service programs designed to meet our clients' specific corporate culture and needs. Because every company's travel program is different, these services range from proactive travel monitoring and elite support to ultra high-end white glove services.Services provided may include: · 24 x 7 Monitoring to ensure smooth travel · Pre-trip reconfirmation of car reservations · Preferred seat check-in · Confirmation of membership programs · Car upgrades · Triple check of reservations


Service

We believe that it is important to build strong relationships with executive travellers from day one. During the implementation process, a Travel and Transport executive services travel counsellor will personally contact your executive travellers to truly understand their travel needs, preferences, likes and dislikes. Interviews may include anything from early check-in requirements, to upgrades.We will also interview your executives annually to ensure that their needs are continuing to be met.

Sourcing & Analysis

Travel and Transport is actively committed to reducing the travel program costs of our customers. Our Partner Solutions Group manages our relationships with airline, car and hotel suppliers and provides consulting services to our customers in each of these i m p o r t a n t a r e a s . T h e s e accomplished analysts will assist you at the local, national and global levels, delivering significant supplier savings through in-depth analysis and negotiation.The services provided by our Partner Solutions Group are tailored to the particular size, scope, program maturity level, corporate culture and goals of each of our clients. Although our services may vary based on client needs and circumstances, our goal of improving travel program performance, ensuring traveller satisfaction and delivering real, bottom line savings remains consistent.

Ground

Rental car, limousines, chauffeured services and rail are key components of a corporation's travel spend. Travel and Transport's ground travel experts work closely with our clients to analyze their current program, looking at all facets of ground transportation and benchmarking key areas against similar programs to determine the best options for your company. Our experts are able to work with you to set goals, provide RFP support, negotiate with suppliers, and finalize contracts in order to ensure program efficiency and cost savings.

Compliance Analysis

Travel and Transport also prioritizes helping our clients refine their travel policies to achieve maximum effectiveness and savings, and we've designed aggressive methods to increase traveller compliance. We collaborate with our clients to make sure they benefit from agreed-upon rates as well as opportunities to gain necessary leverage for negotiating with vendors.

Emergency Service

Unlike many of our competitors, Travel and Transport's Emergency Service is completely owned by our company and proudly staffed by skillful employee-owners with over a decade of experience. Since we are relentlessly committed to exceptional quality, responsiveness, and accuracy, we never offshore or outsource this vital service

Account Management

Travel and Transport fully understands the challenges that travel programs face in today's travel landscape, and we're passionate about walking alongside you to meet your goals in terms of important factors like traveller safety, cost savings, and policy compliance. We provide an experienced account manager to help you analyze, monitor, and navigate your overall travel program.Our proactive account managers, who average over 20 years of industry experience, provide invaluable hands-on support and expertise, ensuring that your travel program is operating at the highest level. Travel and Transport's account managers meet with our clients at least quarterly to determine progress on key program goals and suggest flexible tactics to optimize your travel program, including valuable insight into maximizing vendor relationships. Rather than just focusing on reducing costs, we thoroughly analyze our clients' programs to look for ways to refine processes, increase efficiency, and implement superior strategies that proactively prevent costs.

Bench Marking

We believe that it's particularly valuable to compare the metrics of your company's travel program with that of companies of similar size and scope, as well as reputable industry benchmarking firms such as M/s.Gamesa and M/s.Vestas.T r a v e l a n d T r a n s p o r t incorporates this detailed, highly r e l e v a n t b e n c h m a r k i n g information into quarterly business reviews, providing answers to questions such as: ·How does my program's performance compare with other companies? ·How do certain departments c o m p a r e a g a i n st o t h e r departments? · Are my program goals being successfully met?· What steps should be taken based on my benchmarking results?

Customer Support

At Travel and Transport, we prov ide com pl e t e tr a v e l management solutions that are built around you and your travel program. The foundation of our industry reputation, built over 13+ years, is extraordinary service. Our unique, consultative approach provides our customers with exceptional support that is custom tailored to their specific needs.

Facilities

The icing on the cake is our ultra-modern office where all available vehicles of most brands are displayed for customers, to assist our valuable customers in choosing the right product based on their requirements we have a team of highly trained and customers staff who make trip a pleasure and also provide good suggestion to make your trip enjoyable. Credit arrangements for corporate companies are provided to customers wishing to avail of this facility. Our corporate office is built is built opposite to the Coimbatore Airport and also About 10 Kms to the railway station to reduce the customer's effort who would like to save their money and energy.